Cancelling Service

We value every customer, and would encourage you to stay with us,  but if you really need to cancel  please read following cancellation procedure:

If you need to cancel your hosting account, please post at the Help Desk http://support.chosenwebhost.com/ and provide the following information:

1. The domain name that will be cancelled.

2. The Administration Suite password for the account being cancelled.

For security reasons, a cancellation request will not be processed if the information posted is incorrect.

If the correct password is incorrect or not included, the cancellation will not be processed and you will receive a notice from the Help Desk asking that you resubmit a support request with the correct information for verification/confirmation.

You will receive a confirmation from us when your account cancellation has been processed. Please watch your email for the confirmation and if you do not receive a confirmation within 24 hours please update your help desk ticket as a follow up to check the status of your request.

Forgotten Password: If you have forgotten your password simply post at the Help Desk http://support.chosenwebhost.com/

Before you cancel: Please make sure you have ALL the files you need. A cancellation request will cause your files to be permanently removed from our servers.

If you require further information or assistance, please visit the Help Desk.